Integrated PSS Roadmapping Using Customer Needs and Technology Change Likelihood

A product roadmap depicts the vision and direction of a offering over time. It is guiding strategic document as well plan for executing strategy, which communicates why what behind product's development. Fulfilling market demand solutions composed products services requires new approaches roadmapping. This article presents method definition managing product-service system (PSS) based on both needs technology change likelihood. In this way, an integrated management PSS's service shares performed, also supports shift from different PSS types (product-, use- or performance-oriented). The proposed approach acceptance, ephemerality, importance, operationalize, urgency variables: importance relate to requirements, operational choices, ephemerality relates how requirements and/or technologies are likely in given time horizon. To illustrate evaluate approach, developed home appliance. results show method's efficiency setting architecture defining roadmap.